Publisher: McGraw-Hill - 2003-02-18
Paperback | 1 Edition | 64 Page
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.A results-focused guidebook for recognizing and resolving 24 often-fatal customer objections, and then moving to the close.