Wednesday, February 18, 2009

Training Design Guide for the Hospitality Industry By: Christine Jaszay Paul Dunk

Publisher: Delmar Cengage Learning - 2003-07-01
Paperback | 1 Edition | 216 Pages

Book Information:
This is an extremely practical "how to design training" guide that hospitality managers can apply to your own property?s or facility?s training needs. From determining what the training needs actually are to determining the style and content of the program, you will learn by modeling a training design consultant step-by-step what you need to do to provide effective training for your staff. Many examples of training for various positions are highlighted throughout and may be easily modified for any line position in the hospitality industry.


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